Customizing Review Widgets in Reputation Management

Customizing Review Widgets in Reputation Management

Customization of review widgets in reputation management goes beyond mere aesthetics; it's a strategic approach to leveraging customer feedback to enhance reputation, foster trust, and drive conversions. By customizing review widgets to resonate with your brand identity and meet your audience's preferences, businesses can effectively utilize their online reviews to flourish in the digital realm.

With this perspective, we are excited to introduce the enhanced Review Widget customization feature. This robust tool empowers you to design review widgets that seamlessly align with your brand’s style and content preferences. This guide is designed for both experienced users and newcomers, providing step-by-step instructions on how to create and personalize your review widgets for maximum impact.

1. Accessing the Review Widget Customization Tool

To get started with customizing your review widgets, click on Reputation and navigate to the Widgets tab. 

Click the "Create New Widget" button to begin crafting your custom review widget. Alternatively you can also choose from the existing template from the templates tab.

2. Layout Tab: Configuring Widget Structure

In the "Layout" tab, you can define the fundamental structure of your widget:

• Select your preferred widget type: List, Masonry, Grid, or Legacy. The Legacy widget type retains the characteristics of our original widget style, primarily for backward compatibility, and offers limited customization options.
• Choose the source of your reviews, such as GMB and FB.
• Define the maximum number of reviews you wish to showcase.
• Toggle the option to enable or disable the "Powered by" section that is displayed at the end of the review widget.

3. Content Tab: Editing Widget Header and Description

In the "Content" tab, you can fine-tune how your widget appears:

• Enhance Widget Title and Description: Craft compelling and on-brand widget titles and descriptions. Customize them to effectively communicate your message.
• Header Section Customisation: In the header section, you have the option to enable/disable the display of the rating, total review count, and "Write a review" button within the widget.

4. Appearance Tab: Choosing Themes and Colours

The "Appearance" tab gives you control over the visual style of your widget

• Choose from Light, Dark, or create a Custom theme.
• If you opt for a custom theme, customize individual component colors such as widget heading color, reviews color, star rating color, Background color, Border color, and more.

5. Settings Tab: Fine-Tuning Widget Behaviour

In the "Settings" tab, you can further refine your widget's behavior:

• Enable or disable review elements like the display of the review date and reviewer icon.
• Choose to exclude reviews containing no description.
• Generate an embed code for your website. Copy the provided code and paste it into the HTML of your website to display your widget where you want it.

Alternatively you can also copy code directly from the copy code icon at the top right of the widget screen

6. Saving, Naming, and Managing Your Widgets

Give your widget a meaningful name for easy reference. You can view all your saved widgets in the saved widgets tab. Choose to save your widget for later use or make it live immediately.

You can also delete widgets you no longer require by clicking on the triple-dot menu at the widget's upper corner.